This Privacy Policy describes how your personal information is collected, used, and shared by Complete Renewal ("the Site," "we," "us," or "our") when you visit, browse, or make a purchase from https://completerenewal.co/ (the “Site”). At Complete Renewal, we are committed to nurturing your well-being, and that extends to protecting your privacy and personal data with the same care we put into our natural products.

1. Personal Information We Collect

When you interact with our Site, we collect information to enhance your experience and process your orders. This falls into two main categories:

a. Automatically Collected Information (Browse Information)

When you visit the Site, we automatically gather certain details about your device and how you interact with our Site. This includes:

• Device Information: Your web browser, IP address, time zone, and some cookies installed on your device.
• Interaction Data: Information about the individual web pages or products you view, what websites or search terms referred you to our Site, and how you engage with the Site's features.

We collect Browse Information using the following technologies:

• Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. Learn more.
• Log Files: Track actions on the Site, collecting data including your IP address, browser type, ISP, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

b. Information You Provide Directly (Purchase Information)

When you make a purchase or attempt to make a purchase through the Site, we collect necessary information from you, including:

• Your name
• Billing address
• Shipping address
• Payment information (including credit card numbers)
• Email address
• Phone number

When we refer to "Your Personal Information" in this Privacy Policy, we are referring to both Browse Information and Purchase Information.

2. How We Use Your Personal Information

We use Your Personal Information to operate our business effectively, serve your needs, and continuously improve your experience with Complete Renewal.

a. Fulfilling Orders & Communication

• Fulfill any orders placed through the Site (including processing payment, arranging shipping, and providing invoices/order confirmations).
• Communicate with you regarding your orders, inquiries, and customer support.

b. Site Optimization & Security

• Screen for potential risk and fraud (especially via IP address).
• Generate analytics on how customers browse and interact with the Site.
• Assess the success of our marketing and advertising campaigns.

c. Marketing & Personalized Advertising

• When aligned with your preferences, provide advertising and product updates we believe may interest you.
• Deliver personalized ads across other websites/platforms.

3. Sharing Your Personal Information

We share Your Personal Information with third parties only as necessary to operate and improve our services.

• Service Providers: Payment processing (e.g., Shopify Payments, PayPal), order fulfillment, shipping (e.g., USPS, FedEx), customer service.
• Analytics Providers: Google Analytics – Google Privacy.
• Advertising & Marketing Partners: Google, Facebook, Bing – for personalized ad delivery and performance tracking.

We may also share your data to comply with legal obligations or protect rights and safety.

4. Behavioral Advertising

We use Your Personal Information to provide targeted advertisements based on your activity on our Site and others.

Opt-Out Resources:

• Google: Ad Settings
• Facebook: Ad Preferences
  
• Bing: Bing Ads Policy
  
• Digital Advertising Alliance Opt-Out
  
• Google Analytics Opt-Out Tool

5. Your Rights

a. For European Residents (GDPR):

• Right to access, correct, delete, restrict, object to processing, data portability, and withdraw consent.
• Data may be transferred outside Europe, including to Canada and the U.S.

b. For California Residents (CCPA/CPRA):

• Right to Know, Delete, Correct, Opt-Out of Sale/Sharing, Limit Use of Sensitive Data, and Non-Discrimination.

To exercise any rights, contact us using the “Contact Us” information below. We may require identity verification.

6. Do Not Track

We do not alter our data practices in response to “Do Not Track” signals due to lack of industry consensus.

7. Data Retention

We retain your Purchase Information for a reasonable period or as required by law, unless deletion is requested.

8. Changes to This Privacy Policy

Updates will be posted with a revised "Last Updated" date.

9. Minors

The Site is not intended for individuals under 18. We do not knowingly collect personal information from children under 18.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

[email protected] You can also find our contact details in the "Contact Me" section of our Site.